Delete your account
Rattitude Care · Oleksii Ratiiev
You can permanently delete your Rattitude Care account and all of its data at any time, including a guest account.
Delete in the app
- Open Rattitude Care and go to the Profile tab.
- Tap Delete Account and confirm.
- If you signed in with Apple or Google, confirm your account once more when asked.
What gets deleted
- All rats, cages, weights, notes, medication reminders and dose history
- Avatar and gallery photos stored on your device
- Your conversations with Bulochka
- The cloud backup of your data, your Rat Coin balance and your account itself
Deletion is permanent and cannot be undone. If you sign in again later with the same Apple or Google account, a new, empty account is created.
Subscriptions are not cancelled automatically. Deleting your account does not cancel Rattitude Premium. Cancel it in your App Store (Settings → your name → Subscriptions) or Google Play settings.
Can't access the app?
Email oleksii.labs@gmail.com from the address linked to your account and we will delete your data within 30 days.
Delete some of your data
You can delete parts of your data without deleting your account, directly in the app:
- A rat — open the rat's profile, scroll to the bottom, and tap Delete Rat. This removes its weights, notes, photos, medication courses and dose history.
- A photo — open the rat's gallery, tap the photo, and tap the trash icon (Delete).
- A weight entry — open Weight history, swipe the entry, and tap Delete.
- A chat with Bulochka — open Your chats, swipe the conversation, and tap Delete.
Anything you delete in the app is removed from the cloud backup the next time the app syncs. If you can't access the app, email oleksii.labs@gmail.com and we will delete the requested data within 30 days.
See our Privacy Policy for details on how data is handled.